Delete your account
You can permanently delete your misu account and personal data at any time — directly in the app, or by requesting it from us. This page explains how, and exactly what gets removed.
Delete it yourself, in the app
The fastest way is right inside misu. It takes about a minute.
Open the You tab
Tap the You tab in the bottom navigation.
Tap "Delete account"
Choose Delete account. We'll explain what happens and ask you to confirm.
You have 30 days to change your mind
Your account is scheduled for deletion and you're signed out. For the next 30 days nothing is removed — log back in any time to reactivate and pick up exactly where you left off. After 30 days, deletion is permanent.
Or request deletion by email
Can't access the app? Email support@misu-app.com from the address on your account with the subject "Delete my account." We may ask one or two questions to verify it's really you, then we'll process the deletion and confirm when it's complete.
What happens after 30 days
When the 30-day window ends, we permanently remove your personal data:
- Your email, name, photo, weight, and goals are erased, and your login is permanently disabled;
- Your meal photos, weight history, settings, and chat messages are deleted;
- Your pairing ends — your partner is unpaired and free to pair with someone new.
To protect your partner's own history and streak, the meals and reactions you shared with them stay in their archive — but they're no longer tied to you. You appear only as a "former member," with no name, photo, or personal details.
A few things to know
You have 30 days to undo it. Until then, just log back in to reactivate. After 30 days, deletion is permanent and your personal data can't be recovered.
Your subscription is separate. Deleting your account does not cancel your misu subscription. Cancel it in You → Manage subscription (or your App Store settings) to stop future charges.
What we may retain
After deletion, we remove or de-identify your personal data within a reasonable period. We may keep a limited amount of information where the law requires it — for example, records needed for tax, accounting, fraud-prevention, or dispute-resolution purposes — and residual copies may persist briefly in backups before they are purged on our normal rotation. For more, see our Privacy Policy.
Questions before you go?
If you're leaving because something didn't work, we'd genuinely like to hear it — email support@misu-app.com. And if you just need a break, your data stays put until you decide to delete it.