How can we help?
Everything you need to get the most out of misu — and a real human to email when you're stuck. We typically reply within 5–10 business days.
Getting started
Create your account, set a goal, and log your first plate in under a minute.
Pairing with your person
Invite the one person you want to share meals with, and start your streak.
Subscription & billing
Manage your subscription, free trial, and renewals through the App Store.
Frequently asked
How do I pair with my person?
Open misu and go to Settings → Our table, then tap Share invite link. Send the link to the one person you want to share meals with. When they open it and accept, you're paired — and your shared streak begins.
misu is built for exactly one pairing at a time. To pair with someone new, unpair first in Settings.
How does misu read my plate?
Tap the camera button, snap your meal, and misu estimates the dish, calories, and macros. You can adjust anything before you share. Prefer not to take a photo? You can also describe the meal in words.
Estimates are approximate and meant as a helpful guide, not medical or nutritional advice.
Is my weight visible to my partner?
No. Your weight and personal goals are private to you. Your partner only sees the meals you log, your reactions, and your shared streak. See our Privacy Policy for the full breakdown.
How do I manage or cancel my subscription?
In misu, open You → Manage subscription to manage or cancel your plan. You'll keep access until the end of the current billing period.
Deleting the app does not cancel your subscription. For refunds, contact Apple Support.
What happens during the free trial?
New subscribers get a 7-day free trial. If you don't cancel at least 24 hours before it ends, it automatically converts to a paid subscription at the price shown in the app. You can turn off auto-renew anytime in your App Store subscription settings.
How do I delete my account and data?
Open You → Delete account in the app. Deletion starts a 30-day grace period — log back in within 30 days to reactivate — after which it's permanent. See our Account Deletion page for exactly what's removed and what's kept.
I forgot my password / can't log in.
On the login screen, tap Forgot password and follow the email instructions. If you signed up with Apple, use the same Apple ID to sign in. Still stuck? Email us and we'll help you recover your account.
Which devices does misu support?
misu runs on almost all current iPhones. You and your person both use it on iPhone.
Still need a hand?
Email us at support@misu-app.com and tell us what's happening — include your account email and your device so we can help faster. We typically reply within 5–10 business days.